Out of Office

To lock the front door, make sure it's closed, then lift the handle up until you hear a click. After that, use the key or deadbolt as usual to secure the door. This video may help.

The grill operates on natural gas and comes with two safety switches. One switch is located near the sliding door, while the other is positioned behind the grill. Before use, ensure both safety switches are turned on (vertical with the line) and set the timer located behind the grill prior to lighting it. Remember to turn off the gas once you've finished grilling for safety

The inside fireplace is turned on and off using the remote mounted on the wall next to the thermostat panel. To turn it on, move the System switch to Heat. Adjust the flame by increasing or decreasing the temperature on the remote. The fireplace will automatically turn off when it reaches the set temperature.

If the pilot light is off, follow instructions here to re-light it.

There is a white remote to control the unit. You must turn it off, then back on to switch between heat/ac. By default, this will be turned off when you arrive.

The cover may be strapped down. Click the button on the end of the two straps to open it up.

Half a lid full of shock treatment should be added after each use in order to keep it clean.

If the hot tub isn't getting hot enough, check the mode - it should be set to Auto, not Economy. From the Settings Menu, tap up or down to highlight the "Heat & Filter" menu tab. Tap Heat & Filter to the enter the menu, then select Auto.

After turning the TV on, press the Home button to open the Home screen menu. The remote's navigation pad is the outer circular pad. Use it to navigate to the app you want to use. To select the app, click the inner circle.

If the app isn't listed on the Home menu, use the navigation pad to select Apps, and then select the app you want. You may need to search.

Some apps require a login (like Netflix and Prime). You may need to login with your information to access them. 

 A musty odor can occur in the water heater closet in the loft if the water hasn’t been used in a while. If you notice this smell, try flushing the tank by lifting the valve on the side of the tank that connects to the pipe running to the floor. Running water for about a minute will clear out the stagnant water.